Support Services is designed to help companies save $$ on implementations, programming, improve support, and move from one platform to another without cause loss to the business.
Support
Programming
Mapping on Inovis, Sterling and GE Application Integrator (AI)
System Analyst
Project Management
Business Analyst
Business Requirements
GIS BPML Development
GIS SAP, Connect:Direct and other Adapter configuration
Implementation of Inovis 4.1.x, 4.2.x, EV5.x and TLE 6.0
Implementation of Sterling products Gentran:server Windows & UNIX
Implementation of Sterling products GIS Windows & UNIX
Key Benefits
|
|
Increase revenue, lower costs and reduce data errors |
|
|
System / Application Analysis |
|
|
Programming |
|
|
Mapping |
|
|
Daily error monitoring and resolution |
|
|
Ongoing support |
|
|
Trading Partner testing |
|
|
provide volume and metric reports |
|
|
Data trace ability |
|
|
Operation and Maintenance |
|
|
Coordinate and test new events |
|
|
Provide one common interface for internal and external customers |